Leigh Branham is the author of Keeping the People Who Keep You in Business: 24 Ways to Hang On to Your Most Valuable Talent (AMACOM, 2001), which consistently ranks on Amazon.com as one of the best-selling books on employee retention. Another one of his books is The 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It’s Too Late.
Leigh Branham is also a consultant and author. His company is called Keeping the People. I was able to read “The Seven Hidden Reasons Employees Leave” and got some great concepts from it.
It is book about being able to retain your best and brightest team members.
When I was coaching I used to tell other coaches that I don’t think most players quit the sport as much as they quit the leader.
It is the same in business and on any other team our employees don’t quit the career or profession most of the time they just quit the leader and/or the vision.
The book highlights that employee turnover is not an event — it is a process of disengagement that can take days, weeks, months or even years until the actual decision to leave occurs.
I wanted to capture some of what that book said
Employees begin to disengage and think about leaving when one or more of four fundamental human needs are not being met. These needs are:
- The need for trust. Expecting the company and management to deliver on its promises, to be honest and open in all communication with you, to invest in you, to treat you fairly and to compensate you in a fair and timely manner.
- The need to have hope. Believing you will be able to grow, develop your skills and have the opportunity for advancement or career progress.
- The need to feel a sense of worth. Feeling confident that if you work hard, do your best, demonstrate commitment and make meaningful contributions, you will be recognized and rewarded accordingly.
- The need to feel competent. Expecting you will be matched to a job that aligns with your talents and your desire for a challenge.
If we coach a team we should START to think about meeting our teams needs first.