#Leadership #ServantLeadership @leadership @patricklencioni April 1


I started the Coach4aday blog in 2014 and have done daily posts on one topic for each year. In 2014 my daily posts were on the “Beer of the Day”, 2015 it was “A Friend of a Friend”, 2016 I wrote about “North Carolina”, and in 2017 it was “Colleges and Universities”.

The one consistent piece of feedback I have received with this blog is the 2015 series on “A Friend of a Friend”. Readers and blog followers said please bring it back. The stats also back that up with the number of views each of those posts received.

So in 2018 two things will happen with the Coach4aday blog; One I plan to collaborate with a friend named John Rancke and revisit some of those 2015 “A Friend of a Friend” posts and do some new ones with a slightly different twist. I write the posts on odd-numbered days each month and John handles the even-numbered days.

In addition John and I will write about things we both are interested which will include basketball, food, people, music, our granddaughters, and great stories.

If you want to follow the blog via email go to the bottom right of the post and click the follow button.

My twitter handle is @coach4aday2 if you want to follow the blog that way.
John’s twitter handle is @johnrancke if you want to reach out to him.

The Struggle-To BE RIGHT-or-To GET RESULTS

Last week I received a compliment from a former colleague. He and I had previously served together on a senior leadership team and he reminded me of an incident that occurred a few years ago at an important meeting involving an egotistical attendee.

He started off the story by quoting a frequent mantra I shared at many meetings I got to lead. That CHAMPIONSHIP Teams get results. I stole that from Patrick Lencioni who is a author everyone should read.

lencioni

The story involved me being placed into a leadership position that involved providing technical guidance to some very important people. The meeting we both attended that day was a high level meeting with very influential individuals.

Thru a series of circumstances the people who normally provide the technical expertise for these meetings where out of work. I normally say that a team should be cross trained to do each others jobs and be able to go three deep with those responsibilites. Well three deep wasn’t available that day and that left me on our team as the perceived person in charge.
This was a two day meeting and the day before all of our visitors were issued university IPads that were collected and stored at end of the first day. One of the attendees was a military leader and could not get his university issued IPad to work on day two. He was insistent that someone had tampered with his device and changed his password. He was approaching his password problem by transferring the blame to someone who was not there.

password

I knew for a fact that his dedicated device had been secure since the previous day and the problem was he forgot the password he choose on day one. He was too proud to submit a request for a new one so the blame game began. He began by making snide remarks and questioning procedures about securing the devices.

I became faced with an immediate choice to tell him he was obviously using the wrong password or find a way to get his device working. Without going into boring details I choose to find a solution by letting him use my device so he could immediately go back into the meeting. The outcome of the meeting was very important to our team if we were going to achieve our goal. I am happy to say that the RESULTS we wanted from that meeting took place. His vote was pivotal to that outcome.

When I gave him my IPad that day my colleague was incensed that he was blaming everyone. I told him our job was to serve the team and to make sure the intended results designed for this meeting got accomplished. He told me I was wrong and that I should have confronted and called out the military visitor by making him request a new password. I gave him my quote “Often we have to choose between BEING RIGHT and GETTING RESULTS“.  Very seldom are they the same thing.

I was happy to hear that over time my colleague has come to the same conclusion.

Leadership is always about serving others not proving you are right. Today is Easter Sunday there is no better example of how to serve others than what Jesus did for us on the cross.

 

 

 

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